1. Who We Are

MorphoClarity is a holistic guidance and personal development platform operated by Morpho Digital.

We provide online consultation services, including Vedic guidance, astrology, Birth Chart Readings, numerology, palmistry, Vastu consultation, Prashna Shastra (Solution to Your Query), life coaching, counselling, healing services, professional training programmes, and other related advisory, educational, coaching, and wellness services that may be introduced from time to time.

Consultations are delivered through secure online communication platforms or other methods made available by us.

2. Information We Collect

Depending on how you interact with us, we may collect the following information.

Information You Provide

Full name
Email address
Phone number
Country of residence
Time zone
Appointment preferences
Consultation type selected
Date, time and place of birth (where required)
Questions or concerns shared before your consultation
Information submitted through intake forms or questionnaires
Information provided through emails, contact forms or customer support
Any additional information you voluntarily choose to share with us

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on pages
Referral source
Cookie identifiers
Website usage analytics

3. How We Use Your Information

We use your information to:

Deliver the consultation or service you have requested
Prepare personalised readings and guidance
Process payments
Schedule appointments
Send booking confirmations and reminders
Respond to enquiries
Improve our website and services
Detect fraud or misuse
Comply with applicable legal obligations
Maintain internal records

We process only the information reasonably necessary to provide our services.

4. Birth Details & Consultation Information

Certain consultations require personal information such as your birth date, birth time, birth place, and other personal circumstances relevant to your consultation.

This information is treated as strictly confidential and is used solely for preparing and delivering the service you have requested.

Consultation notes, birth details, and information shared during your session are never sold, rented, or disclosed for marketing purposes.

Access to this information is limited to authorised personnel where necessary to provide our services.

5. Payments

Payments are securely processed through trusted third-party payment providers, including Razorpay.

We do not store your complete debit card, credit card, UPI, or banking information on our servers.

Your payment information is handled directly by the payment processor in accordance with its own Privacy Policy and security standards.

6. How We Share Information

We do not sell your personal information.

We may share limited information only where necessary with trusted service providers that assist us in operating our business, including providers of:

Payment processing
Website hosting
Booking and scheduling
Email delivery
Customer communication
Analytics
Technical support

These providers receive only the information necessary to perform their services on our behalf.

We may also disclose information where required by law or where necessary to protect our legal rights.

7. Cookies & Analytics

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

These technologies may include:

Google Analytics
Google Tag Manager
Meta Pixel
Microsoft Clarity
Essential website cookies

These tools help us understand website performance, improve user experience, and measure advertising effectiveness.

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Please also refer to our Cookie Policy for further information.

8. International Data Transfers

MorphoClarity serves clients from multiple countries.

Your personal information may be processed or stored in India or in other jurisdictions where our trusted service providers operate.

By using our services, you acknowledge that your information may be transferred internationally while appropriate safeguards are maintained.

9. Data Security

We implement reasonable administrative, technical, and organisational measures designed to protect your personal information against unauthorised access, disclosure, alteration, misuse, or destruction.

While we take reasonable steps to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide our services
Maintain business records
Resolve disputes
Comply with legal obligations
Enforce our agreements

Birth details and consultation records may be retained to support future consultations unless you request their deletion where applicable.

11. Your Rights

Depending on your country of residence and applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal information
Withdraw consent where applicable
Object to certain processing activities
Request restrictions on processing
Lodge a complaint with an applicable supervisory authority

To exercise any of these rights, please contact us using the details provided below.

12. Use of AI & Technology

We may use secure software tools and technology to assist with administrative functions such as scheduling, communication, documentation, customer support, and service delivery.

These tools are used only where appropriate and subject to reasonable confidentiality and security measures.

13. Session Recordings

Consultations are not recorded by default.

If a recording is requested or offered, it will only be made with the knowledge and consent of all relevant participants.

14. Children

Our website, booking system, and paid services are intended for individuals aged 18 years or older.

We do not knowingly collect personal information directly from children through our website.

This does not restrict discussions relating to children, family members, or dependents during consultations booked by an adult client.

15. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites, and we encourage you to review their respective privacy policies.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices.

Any updates will be published on this page together with the revised Last Updated date.

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

17. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

MorphoClarity
Operated by Morpho Digital

Email: support@morphoclarity.com

Website: https://morphoclarity.com